Inside Our Customer Success Team

Full transcript

If you're interested in joining a company that has a clearly defined need in customers that are dying to buy us and you want to make people happy, this is a great place for you to be. I'm Michelle Weidman, Silver Ford's Chief Customer Officer. Silver Ford's culture is really what stands out to me the most, especially on the success team where folks are really dedicated to ensuring their customers are happy and successful and not to mention fun. We are definitely looking for people that like to have fun that are dedicated to their customers that are always interested and have a natural curiosity for learning more and my favorite one to say is to play well in the sandbox. I think the success team is the most cross-functional team at the company so it 's super important that we understand the psychology of all the different humans that we're working with internally but also have the ability to connect with our customers. If you want to join a company that's got incredible people, product and culture, look no further than Silver Ford.