Avi spills the details on his Chinese-learning journey, shares his go-to team phrases!
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RiskifiedIn this engaging video, Avi Ben Galil, the Director of Business Development & Partnerships in APAC at Riskified, shares his unique journey of learning Chinese and how it influences his work approach in Lisbon. Avi discusses his role in protecting merchants from fraud, emphasizing the importance of patience and persistence, much like the Chinese saying he cites. His experiences in China have enriched his leadership style, where he frequently uses food-related metaphors to inspire his team to manage pipelines effectively and focus on core strengths. Avi’s warm narrative offers a glimpse into how cultural immersion and personal growth can enhance global business strategies at Riskified.
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(upbeat music) - So my family comes from generations of being texts and merchants, and basically what I try to explain to them, and mostly I succeed, that we protect these merchants from being defrauded. We enable the commerce around the world. So I went to China to travel by myself. Went through Hong Kong to South of China, not knowing a word in Chinese, which was an experience 'cause I also keep sort of kosher. That's how I learned Chinese. Through food, through inability to eat, I stayed hungry. That's how I started my journey towards the Chinese culture. Back in Israel, I used to wake up very early for APAC time zones calls. So I used to get hungry very early around 12. Another thing that became part of my routine after living in China is drinking pretty hot water, not boil, but hotter than other Israelis. So apparently according to my team, I use a lot of food related metaphors like bread and butter. HPD needs to manage the pipeline and the right merchants. So we don't go to isoteric industries. We try to focus on what we do best. So there is a famous Chinese saying, "Pam yao ju jang." It's also food related. It means don't be overly enthusiastic. It literally translates to don't pick the rice shoots before you grow them. For us, the BDs, it means don't be overly hard seller. Make a process out of it. Have patience while you have persistence and wait for the right time to pick the riskified solution.
