Why I Chose To Join A Team Fighting Chargeback Abuse

Patrick Dowling · Sales Team LeadJustt logoJustt
CommercialLondon

Patrick Dowling, Sales Team Lead at Justt in London, shares his enthusiasm for joining a company dedicated to combating chargeback abuse, a critical issue he witnessed escalating during COVID. With nine years of experience in payments, Patrick appreciates Justt’s refreshing culture and collaborative environment, which allows him to engage with large enterprise merchants and navigate complex sales processes. He values the opportunity to work alongside a supportive leadership team, including the CEO and CRO, to drive impactful solutions for merchants.

Show full transcript »

Full transcript

As someone with nine years experience in payments, I've seen firsthand since COVID, how chargeback process has been abused by customers and what effect this is having on merchant. And when I found just, I saw what they were doing to help combat this and help merchants recover the revenue that was wrongfully taken from them. This is something that I had to be a part of. So since I've joined, it's been a great experience so far. I've been able to have so much exposure, the large enterprise merchants with very complex sales processes and multiple stakeholders involved. You're able to fall back on people like your CEO and CRO were acquired and were necessary to call and drag different people from different teams into the meetings, which is really exciting for me. It's a very refreshing approach and it's reflective of the culture here at Just