Who is the ideal person to work as CS?
HiBobIn this insightful video, Talya Ariely, a Customer Success Manager at HiBob in Israel, shares the key qualities needed to thrive in her role. She emphasizes the importance of being a people-oriented individual with empathy and strong listening skills to support clients effectively. Talya also highlights the need for adept multitasking and prioritization, as managing numerous tasks and collaborating with various departments is a daily part of her dynamic work environment. Her experiences at HiBob reveal a fulfilling career where helping others succeed is at the heart of everything she does.
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To be a customer, success manager at Heibob, first of all, you have to be a people's person. You have to be empathetic, you have to be a good listener, you have to want to help people help them through their challenges and just make sure that they are successful at what they do. So that's the first thing. The second thing would be to be a multitasker. You would have many tasks on your table, you're working with different clients, with different departments here at Heibob, you have to be able to do multiple tasks one time and not to be afraid to do it. So that's the second thing. The third thing is you have to be able to prioritize. With all these tasks, thrown your away, what's most important, what can wait, what do you need your manager's help with, you need to be able to manage all of that.
