Oleg Timerman, Customer Support Team Leader
Oleg Timmerman, a Customer Support Team Leader at Cellebrite, shares his journey from a technical customer support engineer to leading a team that partners with law enforcement agencies to solve real crimes. With a rich background in the Israel Tax Authority, Oleg finds the opportunity to influence investigations deeply rewarding. He highlights the dynamic environment at Cellebrite, where cutting-edge AI tools and new technologies are constantly being developed to meet the challenges of the day. Oleg's passion for technology and problem-solving is evident as he invites others to join the customer experience team and make a meaningful impact.
Show full transcript »Hide transcript
Full transcript
Let me tell you where we need to join customer experience team at Celebrate. My name is Olic Timmerman. I joined the Celebrate four years ago as a technical customer support engineer. Today I'm definitely a customer support team leader. I joined Celebr ate after being 15 years in Israel tax authority, examiner, investigator and lab manager and a great opportunity to me to influence all kinds of investigations over the India, this might be a feature. Every day I'm working with a law enforcement agencies, helping them to solve real crimes. Celebrate is great companies that develop a lot of products and now we are using a lot of AI tools and developing new tools for our customers. Every day bring to us new technologies, new devices and new challenges. If you're personal at about the new technologies, solving the issues involved in the crimes, count and work with customer experience team.