How do you keep customers in mind in your work?
In this insightful video, Nagesh Devata, Regional SVP of GTM Asia Pacific at Payoneer, shares his deep-rooted commitment to keeping customers at the heart of his work. Based in Singapore, Nagesh emphasizes the importance of viewing challenges as opportunities, drawing from his entrepreneurial background to inspire and empower his team. He passionately discusses how he fosters a culture of customer-centricity among his colleagues and partners worldwide, ensuring that everyone feels the urgency and accountability to support customers as they expand globally.
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My customers have always been the center point of everything I do. Whether it's been with Pan-Year or in any of my past roles over my many years professionally working. I had the opportunity of also being an entrepreneur and it's with that that the idea of the customer is so important to me. And I feel they're challenges but I also see their opportunity. And for me it's being able to empower my team to be able to think that way and it's to be able to share that message with my partners, my cross-functional partners, my colleagues around the world so that they also feel that same urgency, that same accountability and that same need to make sure our customers are at the center of everything they do. Whether it's their challenges, whether it's their opportunities and being able to recognize that opportunity and that success for our customers as they go global.