How do you keep customers in mind in your work?
.png&w=48&q=75){kind=small}
PayoneerIn this insightful video, a Payoneer product manager shares how the team prioritizes customer-centricity by conducting daily interviews with users. By attentively listening to customer needs and pain points, they become strong advocates for users during product development. This approach not only enhances the product but also ensures that customer satisfaction remains at the heart of their work at Payoneer.
Show full transcript »Hide transcript
Full transcript
So that's an easy one. As product managers, what we do mostly, or mainly, is interviewing users or customers on a daily basis. By hearing them, hearing what they really need, hearing their pain points, what they really suffer from when using our product, this is how we are being the best advocates for them when building the product.
