What is your day to day interactions?
ClarotyShun Kato, a Senior Solution Engineer at Claroty's Sales department in Japan, thrives in a dynamic role that involves daily interactions with prospects, customers, and partners. He collaborates closely with global pre-sales and post-sales teams, working on projects that span continents, from Malaysia to Australia. Shun's experience highlights the company's supportive and collaborative environment, where formal discussions about client needs seamlessly blend with informal chats and brainstorming sessions, fostering strong, productive relationships across diverse time zones and cultures.
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Here's my day-to-day interactions at the cybersecurity company. My day-to-day interactions are quite varied, which I really enjoy, externally and constantly engaging with prospects, customers and partners. These conversations range from understanding their specific needs and challenges to presenting solutions and building runtime relationships. Entirely, I collaborate closely with pre-sales teams and post-sales teams spread across the globe, ranging from Malaysia, Australia, Korea, sometimes. For example, my current ongoing project in Japan, I am working with Product Management in Malaysia and the Technical Account Management in Australia. We have VADI Tata to discuss progress, troubleshoot any feedbacks or roadblocks , and they show we are driving the right situation for the client. Beyond those former interactions, we also have more informal chats, trying updates, trying your life, brainstorming ideas and just getting to know each other. So it's a really collaborative and supportive environment, even across different time zones, different countries and different continents.
